twinMAC machines’ Controller software is developed 1000% in-house by twinMAC. Therefore, all machines are (and can be) supported 100% by twinMAC team. All machines can be accessed via TeamViewer™, thus most of the potential issues can be eliminated with a remote session.
Robust architecture of twinMAC machines does not allow mechanical failures. Boxed protection of electronics provide a long-term problem-free utilization of the machine. Nevertheless, annual maintenances are always recommended.
Support of the systems are provided by twinMAC distributors. Please contact twinMAC to learn the official distribution partner in your region.